Monday, August 20, 2018

A Public Sector Officer's Frustration


“I am so tired”. If these are the only four words that come to your mind after a hard day at work, then it’s really a precious day of your life, wasted, that you are never having back. Yet that’s all that came to my mind the moment I stepped in my apartment after work. Although, not to sound all negative, I must admit it was just another regular day with nothing extra frustrating about it. Then wonder why such weird feeling.
Wondering, I just contemplated on the apparently uneventful day of the life of an engineer like me.
The day began pretty relaxed. An alarm woke me up after being snoozed for about six times. Thereafter, regular freshening and dressing up, all motivated and all determined to make most of the next 24 hours. I set off for work. My cozy little sedan invited me alluringly with all warmth and boarding it, off I went to work.
It took me almost 10 to 12 mins to reach my plant’s main gate. However, I had to wait in my car for another 10 mins to finally enter the plant because apparently a 100 more vehicles of my fellow officers were equally enthusiastic to enter the premise in time so that penal action against unpunctuality may be avoided. Sounds fair enough to me. Punctuality is a virtue which deserves to be rewarded and lack of it should be punished. But I really wondered how it is the other way round while returning from office. Then, staying back at office late is always considered as a shining example of sincerity whereas leaving office early after efficiently completing assigned tasks, is considered as sheer neglect of duty. Subsequently, after 10 mins of waiting in the queue, I could finally punch my way in punctually before the morning time schedule. This was the beginning of my day at work.
Sitting on my desk, I first need to make 2 phone calls to the control panels and shift incharges of my assigned plants to check everything is ok. Having done so, it’s time for our departmental morning meeting. Almost 20 odd officers, each talking for 2 to 3 minutes, briefing the status of their respective plant units, it should take hardly a quarter of an hour. Yet, these 45 minutes of the day appear most tiresome to me. Firstly, everyday one cannot have new updates to share in a meeting. Secondly, same update from everyone makes it even more monotonous. Thirdly, the most energetic one hour of the morning time is lost, by draining our energy in a conference room enclosure. But, the great Mark Twain once said “to succeed in life, all you need is ignorance and confidence”. This is exactly how most of the officers sail through this meeting; by camouflaging our ignorance with confidence.
Meeting once done with, we have our breakfast in haste and I then go to my plant for site visit and data collection. This takes almost an hour and a half and thereafter, daily data report is prepared for circulation to all concerned. By then, its lunch time. After having lunch and an hour of chat with my fellow officers, juniors as well as seniors, it’s time to start working for the second half of the day (one half apparently wasted already).
Recently, we are doing an innovative / strategic job of entering data from large drawings and data files into excel sheets and softwares. This is apparently the new revolutionizing system that’s going to change the whole working style of our department. Rigorous follow up from all level takes place for this data entry activity. As popularly believed, only an engineer or manager is capable enough for this data entry activity, therefore targets are stringent and any slip is strictly monitored and controlled. PG Wodehouse once said “fascination of shooting as a sport depends almost wholly on whether you are at the right end or wrong end of the gun.” For this data entry activity, it is totally the wrong end of the gun that I stand. The truth of this saying is totally verified by the fact that I have seen seniors enjoy this shooting once they switch to the right end of the gun. I hope to be there too some day and maybe then I can appreciate this sport a lot more. But right now, this activity is indeed tiresome and loathsome since engineers being used for transferring data to a software is an utter wastage of manpower and considering this, I have been deferring this activity for quite some time now. Yet, there is no escape after all. Thereafter, report preparation, data updation, listing various activities, etc. all these activities took up the complete second half of the day and a few hours afterwards.
Coming back to where I started. I sit on my couch in my apartment, take off my shoes and reflect on those four word – “I am so tired”. But am I really? And if I am, then why so? Is it because I had to wait for 10 minutes in a queue to punch in punctually? Or is it because I had to attend a boring meeting? Or is it wholly because of my perception of a data entry activity being out of my league, which apparently few other officers enjoy nevertheless? The answer lies wholly on the fact of how one perceives it.
As an individual, I can’t expect my company to pay me for listening to music at home. I am expected to work as per the requirement of my organization and get paid for that. It’s a simple equation. Yet our expectations make things complex. My company needs me to attend office in time and penalize me if I don’t; simple. If I work less, I am frowned upon; if I overstay and work more, everyone’s happy; simple again. Entering technical data in a software needs data analysis before feeding. That they need from an engineer and so I have to do it; simple. Then why the frustration. If everything is so simple then why is there, so much discontent? Being part of a public sector plant, dedicated to the service of my nation for so long, why is there so much disappointment? All answers lies in our perception and our expectations ultimately.
So I decide not to let those four words ruin the rest of my evening. Freshen up and live my leisure my way. I just hope, tomorrow will be a better day and if not, may be the day after and so forth. With this random thought, I end my monotonous narrative.
Signing off - a PSU officer working for the nation, hoping for a better tomorrow.

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